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Process
I guess you’d like to know more about translation procedure, as well as proofreading procedure and editing procedure. Different translation agencies and freelance translators manage the translation process in different ways. Let me tell you about my procedure of translation that consists of several stages:
Project Discussion
This stage includes the detailed description of the future project. A client provides me with the following information: source and target languages (English to Russian translation, English to Ukrainian translation, and so on), source and target formats, wordcount, desirable date of delivery, any additional materials or translation memory that could help for proper translation. If I work with a client for the first time, I discuss payment policy with him (methods of payment, payment terms, currency, etc.). If I have any questions, I try to get as much information as possible. Clients are also welcomed to ask questions. If possible, I ask for a preview of the source text.
Purchase Order
When all the nuances are discussed and understood, I request a client to send me a PO (purchase order) prepared in any form. But the PO should contain the following information: project number, date of delivery, deadline, total payable amount, method of payment, terms of payment, client’s contact information.
Translation
After I get the translation order in the form of PO, I start working on the project. First of all I decide which CAT tools – and other software – I should use (if there are no strict recommendations from the client). This may be Trados if the source file is DOC or RTF; this may be TagEditor if I translate a website or other tagged document, or if the formatting is too complicated; also, I may use SDLX or LocStudio. Thus, the target text will look like the source text. If needed, I conduct a little research in order to get more information about the subject area, glossary, etc. Afterward, I translate the text taking into consideration all the information I’ve received.
Proofreading/Editing
The proofreading /editing process is a very important part of my quality control. The translation is followed by thorough reading. I read the translated text and correct it so that it could flow better and more naturally with respect to the target language. Also, when I proofread my translation I check for various typos and misspellings that sometimes may happen. And only when I understand that the target text is perfect, the translation is considered to be ready.
Delivery
Usually I deliver the ready translation along with my invoice which includes all the information needed for payment. I always recommend my clients to confirm receipt of the ready project and invoice. If I don‘t get any confirmation, I will send this request once again. I want to be sure that the files are safely received by the deadline. Within seven days following delivery of the ready translation a client may send me his/her reclamation concerning quality of my translation. In the event that a client reasonably considers the quality of my translation to be improper, I am ready to reimburse a portion up to 100% of the project value. (Actually, I’ve never had such a situation during my translation activity.)
Payment
Within agreed period of time the client pays as per invoice. We virtually shake hands and promise each other to cooperate in the future.
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